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M3 Framework Introduction M3 Framework Overview M3 Phase 0 - Assessment M3 Phase 1 - Readiness M3 Phase 2 - Selection M3 Phase 3 - Engagement M3 Phase 4 - Migration M3 Phase 5 - Operations M3 Resources Phase 0: AssessmentPhase 1: ReadinessPhase 2: SelectionPhase 3: EngagementPhase 4: MigrationPhase 5: Operations
Phase 4: Migration

Objective: Build, test, and deploy the new system, concept of operations, and workforce design. An Agile approach should be adopted for this phase.

Phase 4 Playbook Phase 4 Guidance Phase 4 TollgateLegend - Customer, Provider, Shared
Phase 4: Migration Activites Program Management Workforce, Organization, and Stakeholders Technology Process and Service Delivery
4.1 Monitor and Control Program Execution
4.2 Maintain and Execute Risk Processes
4.3 Develop Operations and Maintenance (O&M) Governance
4.4 Prepare O&M Scope of Services and Contracts
4.5 Assess Readiness for Go-Live
4.6 Update LCCE for O&M
4.7 Design Target State Organization
4.8 Execute Workforce Transition and Prepare for Go-Live
4.9 Execute Training for Go-Live
4.10 Execute Labor Relations Strategy
4.11 Conduct Security and Privacy Reviews
4.12 Define Roles and User Access
4.13 Configure Systems
4.14 Design and Develop Interfaces
4.15 Design and Develop Reports
4.16 Conduct Mock Conversions
4.17 Test Systems and Processes
4.18 Develop/Execute Cutover Go-Live Plan
4.19 Finalize Service Level Agreements
4.20 Design Target State Processes


Phase 4 Documentation: The following documentation is developed during Phase 4 and is used to inform the Phase 4 Tollgate Review discussion. Agencies purchasing transaction processing services only will identify relevant activities and artifacts for their project using the M3 Services Tailoring Guide.

Artifact Samples: For sample documentation from previous modernizations and migrations, please go to M3 Artifact Samples MAX Page.

Phase 4 Documentation
• Go/No-Go Readiness Criteria
• Go/No-Go Assessment Report
M3 Risk Assessment Tool
Change Request Form
• Change Request Log
Integrated Master Schedule (IMS)
• Program Management Plan
• Independent Verification & Validation (IV&V) Plan
Status Reports/Dashboard
Risk Management Plan
• Risks, Actions, Issues, and Decisions (RAID) Log
O&M Governance Charter
• O&M Contract or Interagency Agreement (IAA)
• Contingency Plan
• Life Cycle Cost Estimate (LCCE) for O&M
• Target State Organization Design
• Workforce Assessment
• Workforce Transition Strategy
• Communications Plan
• Targeted Cutover Communications Plan
• Readiness Assessment
• Change Management Plan
Training Plan
• Training Materials
• Training Evaluations
• Labor Relations Strategy
• Security Documentation
• Privacy Documentation
• Baselined List of ID Credentials
Requirements Tracability Matrix
• Configuration Workbooks
• Interface Control Document
• Reports Design Document
Data Conversion Plan
• Mock Conversion Report
• Conversion Defect Log
Test Plan
• Test Scripts
• Test Results Report
• Test Defect Log
• Decommission Plan
• Cutover Plan
• O&M Service Level Agreements (SLAs)
• Target State Process Maps
• Standard Operating Procedures
• Business Process Reengineering Strategy
Information Contained in Tollgate Discussion
Phase 4 Tollgate
1. M3 Risk Assessment Tool
2. Program Management Readiness Criteria Tasks and Status
3. Organizational Readiness Criteria Tasks and Status
4. Technology Readiness Criteria Tasks and Status
5. Business Operations Readiness Criteria Tasks and Status
6. Contingency Plan
7. Risk and Issues Summary
8. Test Results
9. Data Conversion Results

Exit Criteria (to Move to Phase 5)
✓Go/No-Go Criteria Met