
3.6 : Engage with Workforce
Objective
Engage and communicate with workforce to facilitate a productive implementation.
View Lessons LearnedRecommended Best Practices
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Customer
Review potential staff impacts in the Target State Concept of Operations & Workforce Assessment
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Customer
Engage in communications with workforce
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Customer
Align a future-state workforce design strategy, resolve issues, document outcomes / next steps
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Customer
Update Workforce Strategy as needed
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Shared
Share updates in leadership and governance meetings thru Status Reports/Dashboards
3.6 Lessons Learned
- Account for workforce activities in the IMS; build-in activities for change management (e.g., communications, training)
Stakeholders
Recommended stakeholders, inputs, & outputs may vary by implementation; however, agencies that contributed to this Playbook reported these factors as increasing the likelihood of success.Customer
- Executive Sponsor
- Program Manager
- Change Management Lead
- Communications Lead
- Human Resources Leadership
Inputs
- Workforce Strategy
- Target State Concept of Operations
- Workforce Assessment
Outputs
- Updated Workforce Strategy
- Status Reports/Dashboards