2.9 Understand As-Is Business Processes
Objective
Validate as-is processes to understand current state environment, existing challenges, and opportunities for improvement/standardization.
View Best PracticesTask Activities
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Customer
Identify initial business process re-engineering strategy by understanding areas of change
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Customer
Validate as-is business processes with stakeholders to understand process flows, transaction volumes, workload, end user security roles, and enabling technology. If as-is business processes do not exist, develop a strategy to address training and change management gaps created by the lack of as-is business processes
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Customer
Determine if as-is business processes are in line with the Federal Integrated Business Framework (FIBF) use cases and make updates as applicable
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Customer
Report updates in governance meetings and Status Reports/Dashboards, informing QSMOs as necessary
2.9 Best Practices
- Validate as-is processes and workloads to be able to understand the magnitude of change in the target state environment
- Perform business process realignment activities in addition to traditional business process reengineering
- Identify key functional process leads and Subject Matter Experts (SMEs) to drive process ownership and decision making
- Leverage business use cases through the FIBF website
Stakeholders
Customer
- Business Owner
- Functional Lead
- Functional Team
- Technical Lead/Solution Architect
- Technical SME
- Functional SME
Inputs
- Existing As-Is Process Documentation
Outputs
- Business Process Reengineering Strategy
- Validated As-Is Process Maps
- Status Reports/Dashboards
