M3 Playbook > Phase 2: Selection 2.5 Design Labor Relations Outreach 2.4 Maintain and Execute Risk Processes

2.6 Develop Change Management Plan

Objective:

Develop a strategy to engage with the unions and establish a relationship with the labor relations and/or unions to understand Collective Bargaining Agreements.

Phase 2 Guidance

Activities

1. Identify Labor Relation/Union Liaisons within the customer agency (C) Work with your Labor Relation/Union Liaisons to: 2. Review Target State Concept of Operations, capabilities, and workforce assessment to identify potential impacts on Collective Bargaining Agreements (C) 3. Identify what, if any, activities may be dependent on union approval (e.g., impact of implementation) (C) 4. Develop labor relations strategy to achieve timely and effective negotiations with unions and begin documenting necessary information to communicate to Labor Relations (C) 5. Engage in communications with union leadership based on Labor Relations Strategy (C) 6. Report updates in governance meetings and Status Reports/Dashboards (C)

Inputs • Collective Bargaining Agreements • Stakeholder Analysis • Scope of Services • Change Management Plan Outputs • Labor Relations Strategy

Stakeholders • Executive Sponsor (C) • Business Owner (C) • Change Management Lead (C) • Labor Relations Leader (C)

Best Practice

• Notify unions of changes that may impact bargaining unit employees as well as potential changes of their work • Account for union-related activities in the Initial Master Schedule and building dependencies for change management activities (e.g., communications, training) • Establish expectations with labor relations and union leadership