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M3 Playbook > Phase 3: Engagement > 3.3 Monitor and Control Program Execution

3.3 Monitor and Control Program Execution

Program Management

Task Activities

  1. Shared

    Manage scope and program performance using Program Management Plan

  2. Shared

    Manage Integrated Master Schedule (IMS) through weekly updates of activities, dates, duration, and dependencies

  3. Shared

    Manage costs against the budget

  4. Shared

    Manage acquisition lifecycle and contract performance against Provider Agreement

  5. Shared

    Manage and update Resource Management Plan as resources are on or off boarded or as needs change

  6. Shared

    Manage and update the Independent Verification and Validation (IV&V) Plan

  7. Shared

    Update program management documentation as necessary

  8. Shared

    Initiate and perform change requests to address changes in schedule, scope, and requirements throughout the program through the Change Request Form, documenting changes through the Change Request Log

  9. Shared

    Develop and distribute Status Reports/Dashboards

  10. Shared

    Hold status meetings to monitor status against milestones, issues, risks, and make decisions needed for work streams, informing QSMOs as necessary

  11. Shared

    Escalate decisions and issues as needed through governance bodies

  12. Shared

    Conduct executive briefings with organization leadership and oversight entities as necessary

3.3 Best Practices

  • Include all migration activities and responsible parties in the IMS
  • Implement weekly change control process to manage changes to the IMS to understand downstream impacts and associated risks
  • Review and update the integrated program plan regularly and establish an integrated recurring meeting and status reporting cadence
  • Utilize collaboration tools to the fullest extent in order to facilitate information sharing across the migration program
  • Create a consolidated list of action items for the customer and provider

Stakeholders

Customer

  • Executive Sponsor
  • Business Owner
  • Program Manager
  • PMO Lead
  • PMO Team
  • Functional Lead
  • Technical Lead/Solution Architect

Provider

  • Executive Sponsor
  • Business Owner
  • Program Manager
  • PMO Lead
  • PMO Team
  • Functional Lead
  • Technical Lead/Solution Architect

Inputs

Outputs