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The Modernization and Migration Management (M3) Playbook has a new look! Explore our new features here.

Program Management

Task Activities

  1. Shared

    Maintain and update Risk Management Plan as necessary

  2. Shared

    Develop and employ mitigation strategies continuously throughout the migration

  3. Shared

    Maintain and update Risks, Actions, Issues, and Decisions (RAID) Log with new risks and status of risk mitigation at a minimum of every 2 weeks throughout the migration

  4. Shared

    Report on new risk and ongoing risk mitigation activities in governance meetings and Status Reports/Dashboards, informing QSMOs as necessary

  5. Shared

    Perform M3 Risk Assessment

4.2 Best Practices

  • Maintain a risk management function within the PMO to coordinate all risk management activities across the customer and provider before migration
  • Hold regular risk management meetings and include risk management into status reporting and escalation procedures. Include documentation of risks in RAID Log in order to facilitate communication of risks
  • Maintain risk management roles and responsibilities for customer and provider team members and executives, and train team members on identifying and mitigating risks

Stakeholders

Customer

  • Executive Sponsor
  • Business Owner
  • Program Manager
  • Risk Manager
  • PMO Lead
  • PMO Team

Provider

  • Executive Sponsor
  • Business Owner
  • Program Manager
  • Risk Manager
  • PMO Lead
  • PMO Team

Inputs

Outputs