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M3 Framework Introduction M3 Framework Overview M3 Phase 0 - Assessment M3 Phase 1 - Readiness M3 Phase 2 - Selection M3 Phase 3 - Engagement M3 Phase 4 - Migration M3 Phase 5 - Operations M3 Resources
M3 Playbook > Phase 4: Migration
4.7 Design Target State Organization
4.6 Update LCCE for O&M
4.8 Execute Workforce Transition and Prepare for Go-Live
Image Map Phase 0: Assessment Phase 1: Readiness Phase 2: Selection Phase 3: Engagement Phase 4: Migration Phase 5: Operations
Objective: Identify and design the target state organization needs and prepare for changes to the workforce.

Phase 4 GuidanceLegend - Customer, Provider, Shared
1. Review Target State Concept of Operations (CONOPS) and Target State Process Flows (C)
2. Align customer organizations to Target State Process Flows (C)
3. Define roles and responsibilities including position descriptions and job duties (C)
4. Map staff to positions (C)
5. Continue to assess impact of reorganization on the workforce (C)
6. Develop strategy for workforce transition (C)
7. Evaluate provider organization workforce based on customer migration and determine if there are impacts to provider workforce and Organization Structure (P)

• As-Is Workforce Assessment
• Current Organization Structure
• Target State Process Flows
• Target State CONOPS

• Target State Organization Design
• Workforce Assessment
• Workforce Transition Strategy
• Program Manager (C, P)
• Change Management Lead (C, P)
• Training Lead (C, P)
• Communications Lead (C, P)

Best Practice
• Confirm the accuracy of the organizational structures based on the records maintained by first level managers versus the customer human capital office