3.2 Integrate Governance Structures
Objective
Develop an integrated governance structure that establishes program activity ownership and decision making authority for the customer and provider agencies throughout a migration.
View Best PracticesTask Activities
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Provider
Identify provider governance bodies that will participate in the migration effort
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Shared
Define integrated governance authority, roles, and responsibilities for oversight, management decision-making and risk/issue escalation
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Shared
Establish integrated governance meeting cadence and status reporting timelines for the remainder of the program
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Shared
Create integrated Governance Plan
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Shared
Begin executing against Governance Plan to guide Phase 3 activities
3.2 Best Practices
- Establish goals, timeframes, resources, and responsibilities clearly during the migration that has buy-in from senior management at the customer and provider agencies
- Develop an integrated governance model to make decisions in alignment with the objectives and goals of the program
- Obtain buy-in from internal customer and provider agencies early on to establish communication channels throughout the migration
- Encourage decisions to be made at the lowest possible level, while allowing elevation of important or contentious issues through the governance model
- Develop an integrated recurring meeting and status reporting cadence to help align customer and provider leadership on the status of ongoing activities and priorities
Stakeholders
Customer
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
Provider
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
Inputs
- Existing Governance Bodies and Processes within Customer and Provider Agencies
- Governance Plan
- Provider Agreement