4.1 Monitor and Control Program Execution
Objective
Monitor, measure, and communicate program migration progress.
View Best PracticesTask Activities
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Shared
Manage Integrated Master Schedule (IMS) through weekly updates of activities, dates, duration, and dependencies
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Shared
Manage scope and monitor program performance using Program Management Plan
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Shared
Manage costs against the budget
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Shared
Manage and update Resource Management Plan as resources are on or off boarded or as needs change
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Shared
Manage and update the Integrated Independent Validation and Verification (IV&V) Plan
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Shared
Update program management documentation as necessary
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Shared
Develop and distribute Status Reports/Dashboards and escalate decisions and issues as needed through governance bodies
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Shared
Hold status meetings to monitor status against milestones, issues, risks, and make decisions needed for work streams, informing QSMOs as necessary
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Shared
Hold executive briefing to share progress on transition
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Shared
Continue to initiate and perform change requests to address changes in schedule, scope, and requirements throughout the program through the Change Request Form, documenting changes through the Change Request Log
4.1 Best Practices
- Review and update the IMS as necessary and maintain an integrated recurring meeting and reporting cadence
- Include all migration activities and responsible parties in the IMS. Migrations that include core and non-core services should align all services to the IMS
- Create a consolidated list of action items for the customer and provider
- Utilize collaboration tools to the fullest extent in order to facilitate information sharing across the migration program
- For large agencies and complex implementations involving segregated business processes, teams should be co-located to ensure ease of communication, collaboration and problem solving; and to maximize program integration, including network access, conferencing needs
- Ensure provider transparency with regular reporting on expenditure to date
Stakeholders
Customer
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
- Functional Lead
- Technical Lead/Solution Architect
Provider
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
- Functional Lead
- Technical Lead/Solution Architect
Inputs
- Program Charter
- Governance Plan
- Integrated Master Schedule (IMS)
- Program Management Plan
- Integrated Independent Validation and Verification (IV&V) Plan
- Resource Management Plan
- Change Request Form
Outputs
- Change Request Form
- Change Request Log
- Integrated Master Schedule (IMS)
- Program Management Plan
- Independent Verification & Validation (IV&V) Plan
- Resource Management Plan
- Status Reports/Dashboards
