4.1 : Monitor and Control Program Execution
Objective
Monitor, measure, and communicate program migration progress.
View Lessons LearnedRecommended Best Practices
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Shared
Manage Integrated Master Schedule through weekly updates to activities/dates/duration/dependencies
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Shared
Manage scope and monitor program performance using Program Management Plan
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Shared
Manage costs against the budget
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Shared
Manage and update Resource Management Plan as resources are on or off boarded or as needs change
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Shared
Manage and update the Integrated Independent Validation and Verification (IV&V) Plan
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Shared
Update program management documentation as necessary
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Shared
Update/distribute status reports, escalate decisions and issues through decision-making bodies
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Shared
Use progress meetings to monitor status against milestones/issues/risks and workstream decisions
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Shared
Hold executive briefing to share progress on transition
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Shared
Use change requests for updates to schedule, scope, & requirements; Update Change Request Log
4.1 Lessons Learned
- Review and update the IMS as necessary and maintain an integrated recurring meeting and reporting cadence
- Include all migration activities and responsible parties in the IMS. Migrations that include core and non-core services should align all services to the IMS
- Create a consolidated list of action items for the customer and provider
- Utilize collaboration tools to the fullest extent in order to facilitate information sharing across the migration program
- For large agencies and complex implementations involving segregated business processes, teams should be co-located to ensure ease of communication, collaboration and problem solving; and to maximize program integration, including network access, conferencing needs
- Ensure provider transparency with regular reporting on expenditure to date
Stakeholders
Recommended stakeholders, inputs, & outputs may vary by implementation; however, agencies that contributed to this Playbook reported these factors as increasing the likelihood of success.Customer
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
- Functional Lead
- Technical Lead/Solution Architect
Provider
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
- Functional Lead
- Technical Lead/Solution Architect
Inputs
- Program Charter
- Governance Plan
- Integrated Master Schedule (IMS)
- Program Management Plan
- Integrated Independent Validation and Verification (IV&V) Plan
- Resource Management Plan
- Change Request Form
Outputs
- Change Request Form
- Change Request Log
- Integrated Master Schedule (IMS)
- Program Management Plan
- Independent Verification & Validation (IV&V) Plan
- Resource Management Plan
- Status Reports/Dashboards
