
4.5 : Design Target State Organization
Objective
Identify and design the target state organization needs and prepare for changes to the workforce.
View Lessons LearnedRecommended Best Practices
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Customer
Review Target State Concept of Operations (CONOPS) and Target State Process Flows
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Customer
Align customer organizations to Target State Process Flows
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Customer
Define roles and responsibilities including position descriptions and job duties
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Customer
Map staff to positions
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Customer
Continue to assess impact of reorganization on workforce and update Workforce Assessment
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Customer
Establish a Workforce Transition Strategy
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Provider
Evaluate provider organization workforce based on customer needs to determine impacts.
4.5 Lessons Learned
- Confirm the accuracy of the organizational structures based on the records maintained by first level managers versus the customer human capital office
Stakeholders
Recommended stakeholders, inputs, & outputs may vary by implementation; however, agencies that contributed to this Playbook reported these factors as increasing the likelihood of success.Customer
- Program Manager
- Change Management Lead
- Training Lead
- Communications Lead
Provider
- Program Manager
- Change Management Lead
- Training Lead
- Communications Lead
Inputs
- Workforce Assessment
- Current Organization Structure
- Target State Process Flows
- Target State Concept of Operations
Outputs
- Target State Organization Design
- Workforce Assessment
- Workforce Transition Strategy
- Target State Process Flows