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M3 Playbook > Phase 4: Migration > 4.5 Design Target State Organization

4.5 Design Target State Organization

Workforce, Organization, and Stakeholders

Task Activities

  1. Customer

    Review Target State Concept of Operations (CONOPS) and Target State Process Flows

  2. Customer

    Align customer organizations to Target State Process Flows

  3. Customer

    Define roles and responsibilities including position descriptions and job duties

  4. Customer

    Map staff to positions

  5. Customer

    Continue to assess impact of reorganization on the workforce and update Workforce Assessment

  6. Customer

    Develop Workforce Transition Strategy

  7. Provider

    Evaluate provider organization workforce based on customer migration and determine if there are impacts to provider workforce and Organization Structure

4.5 Best Practices

  • Confirm the accuracy of the organizational structures based on the records maintained by first level managers versus the customer human capital office

Stakeholders

Customer

  • Program Manager
  • Change Management Lead
  • Training Lead
  • Communications Lead

Provider

  • Program Manager
  • Change Management Lead
  • Training Lead
  • Communications Lead

Inputs

Outputs

  • Target State Organization Design
  • Workforce Assessment
  • Workforce Transition Strategy
  • Target State Process Flows
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