M3 Playbook > Phase 4: Migration > 4.17 Develop and Execute Cutover Plan for Go-Live
4.16 Assess Readiness for Go-Live
4.17 : Develop and Execute Cutover Plan for Go-Live
Technology
Objective
Create and execute Cutover Plan to deploy the solution into production.
View Lessons LearnedRecommended Best Practices
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Shared
Develop Cutover Plan to include pre cutover, cutover, and post cutover steps
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Shared
Integrate Cutover Plan with overall communication & program Go-Live schedule
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Shared
If Go decision made-execute Cutover Plan & monitor activities towards deployment
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Shared
If No-Go decision made-execute Contingency Plan procedures
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Shared
Communicate cutover activities to stakeholders
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Shared
Execute pre cutover tasks
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Shared
Schedule checkpoints to monitor Go-Live progress
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Provider
Execute cutover - deploy code, activate system components, transition/retire legacy IT
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Provider
Initiate post cutover activities to include warranty period support
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Customer
Update decommission plan for legacy systems
4.17 Lessons Learned
- Establish an ongoing and committed contact center support at each organization to help facilitate Go-Live transition
- Have all key Subject Matter Experts (SMEs) available onsite during final pilot trial and actual deployment
- Conduct daily meetings to monitor progress and issues for timely resolution
- Use the Cutover Plan to define cutover communication steps and checkpoint meetings, align resources, and identify risks with aligned contingency plans in place. Determine activities for before, during, and after the day of cutover
Stakeholders
Recommended stakeholders, inputs, & outputs may vary by implementation; however, agencies that contributed to this Playbook reported these factors as increasing the likelihood of success.Customer
- Program Manager
- Functional Lead
- Technical Lead / Solution Architect
- Security Lead
- Network SME
- PMO Lead
- PMO Team
- Change Management Lead
- Communications Lead
- Data Conversion Lead
- Interface Lead
Provider
- Program Manager
- Functional Lead
- Technical Lead / Solution Architect
- Security Lead
- Network SME
- PMO Lead
- PMO Team
- Change Management Lead
- Communications Lead
- Data Conversion Lead
- Interface Lead
Inputs
- Requirements Traceability Matrix
- Technical Strategy
- Integrated Master Schedule (IMS)
- Decommission Plan
- Contingency Plan
- Go/No-Go Readiness Criteria
- Go/No-Go Assessment Report
Outputs
- Cutover Plan
- Decommission Plan
