service delivery and performance
high value work
OMB is designating specific agencies to stand up QSMOs for select mission support functions. Designated QSMOs serve as governmentwide storefronts, offering multiple solutions for technology and services in their functional area. QSMO offerings are based on the QSMO long-term designation criteria and the shared services strategy established in OMB Memorandum 19-16. Future QSMO designations will continue to be issued by OMB in consultation with the Shared Services Governance Board; official designation remains contingent upon the development and approval of a 5-Year Plan and its alignment with QSMO long-term designation criteria.
QSMOs offer modern technology and transaction processing solutions to drive scale, standardization and efficiency.
Housed in federal agencies with the mission and expertise to deliver standard capabilities for other agencies, QSMOs:
QSMOs and The Trail to Mission Success
Memo 19-16 directs legacy designated providers to propose a joint business case with the QSMO to accept any new customers, expand services to existing customers, or make investments in technology or services for these functions.
|Functional Area||Legacy Designated Providers||Pre/Designated QSMO|
|Civilian HR Transaction Services||
||General Services Administration|
|Core Financial Management||
||Department of Treasury|
|Grants Management||N/A||Department of Health and Human Services|
|Cybersecurity Services||N/A||Department of Homeland Security|