2.3 : Monitor and Control Program Execution
Objective
Monitor and report on program progress.
View Lessons LearnedRecommended Best Practices
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Customer
Manage scope and program performance using Program Management Plan
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Customer
Manage Initial Master Schedule through weekly updates of activities, dates, duration, and dependencies
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Customer
Manage costs against the budget
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Customer
Manage contract performance and lifecycle against Acquisition Strategy for Phase 2 support services
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Customer
Manage resources (e.g. Resource Management Plan) as they are on / off boarded and as needs change
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Customer
Update program management documentation as significant changes occur
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Customer
Develop / distribute Status Reports/Dashboards
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Customer
Hold status meetings to track milestone progress, issues, risks, and make workstream decisions
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Customer
Escalate decisions / issues as needed through through leadership and governance
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Customer
Conduct executive briefings with leadership and oversight organizations as necessary
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Provider
Develop / manage plan(s) for resource management, scope of services, and risk mitigation
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Provider
Draft initial Phase 3 (Engagement) program management plan
2.3 Lessons Learned
- Implement knowledge management tools that can be leveraged across the program team
- Use status reports & dashboards to highlight metrics that help team, leadership and executive sponsor understand progress
Stakeholders
Recommended stakeholders, inputs, & outputs may vary by implementation; however, agencies that contributed to this Playbook reported these factors as increasing the likelihood of success.Customer
- Executive Sponsor
- Business Owner
- Program Manager
- PMO Lead
- PMO Team
Inputs
- Program Charter
- Program Management Plan
- Initial Master Schedule
- Independent Verification & Validation (IV&V) Plan
- Resource Management Plan
- Governance Plan
- Acquisition Strategy
Outputs
- Acquisition Strategy
- Initial Master Schedule
- Resource Management Plan
- Program Management Plan
- Independent Verification & Validation (IV&V) Plan
- Status Reports/Dashboards
