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M3 Playbook > Phase 2: Selection > 2.3 Monitor and Control Program Execution

2.3 Monitor and Control Program Execution

Program Management

Task Activities

  1. Customer

    Manage scope and program performance using Program Management Plan

  2. Customer

    Manage Initial Master Schedule through weekly updates of activities, dates, duration, and dependencies

  3. Customer

    Manage costs against the budget

  4. Customer

    Manage acquisition lifecycle and contract performance against Acquisition Strategy for Phase 2 program support services

  5. Customer

    Manage and update Resource Management Plan as resources are on or off boarded or as needs change

  6. Customer

    Update program management documentation as necessary

  7. Customer

    Develop and distribute Status Reports/Dashboards

  8. Customer

    Hold status meetings to monitor status against milestones, issues, risks, and make decisions needed for work-streams, informing QSMOs as necessary

  9. Customer

    Escalate decisions and issues as needed through Governance bodies

  10. Customer

    Conduct executive briefings with organization leadership and oversight entities as necessary

  11. Provider

    Develop and manage Resource Management Plan, Scope of Services overview, and Mitigation Plans

  12. Provider

    Draft initial program management documentation for Phase 3 Engagement

2.3 Best Practices

  • Implement knowledge management tools that can be leveraged across the program team
  • Use the Status Reports/Dashboards to focus on metrics that will help the program team and executive sponsor identify whether or not the migration is successful



  • Executive Sponsor
  • Business Owner
  • Program Manager
  • PMO Lead
  • PMO Team



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