• Communicate the value/benefits of migrations and business process changes to the larger workforce throughout the program
• Identify and describe the people, groups, departments, organizations, business processes, programs, and information technology (IT) systems/infrastructure that will serve as barriers to the change. Describe the ways in which these things will be a barrier to change
• Include barriers and understand key stakeholders and how they will react to the migration in the key messages
• Ensure all major stakeholders understand and buy in to the shared vision defined in Phase 0, and understand the role they play in the success of the initiative as outlined in the Major IT Business Case. The shared vision and roles stakeholders play should be reflected in the organization’s Strategic Plan and personnel performance appraisals.