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Human Capital Management Icon Human Capital Management

The Office of Personnel Management's Human Resources Quality Services Management Office is a key avenue to enhance the delivery of agency Human Resources (HR) services. The HR QSMO promotes strong HR stakeholder relationships by fostering a culture of active engagement with agencies, shared service providers, and industry partners. Its mission is to serve the American people as the thought leader on human capital issues and assist agencies in making effective HR IT investment decisions.

Agencies, begin here - Find HR solutions and get help:
OPM's HR QSMO will help (1) agencies modernize human capital management faster through sharing and standardization, (2) operationalize federal workforce policies, standards, and services to produce meaningful outcomes, and (3) provide a path for industry to act as allies and partners in the quest to provide greater value.


Why does it matter? Why does it matter?

The Federal government employs over 2.2 million people1 in service to our national priorities through the delivery of agency missions. By prioritizing its workforce goals, the government ensures employees and Federal agencies are equipped to meet evolving challenges and uphold the trust of the American people.

  • Attracting and Hiring Qualified Employees
  • Strengthening Leadership Development
  • Modernizing Human Capital Practices
  • Improving Performance Management
  • Leveraging Workforce Data as a Strategic Asset
  • Knowledge Transfer and Succession Planning
  • Shifting Workforce from Low to High-Value Work
  • Ensuring Ethical Standards and Integrity

1 Source: OPM Fedscope

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