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Travel and Expense Icon Travel and Expense Solutions

e-Gov Travel Service (ETS) is a government wide, web-based, world-class travel management service. The ETS Program applies commercial best practices to realize efficiencies in delivering transparent, accountable, and sustainable travel services that yield exceptional agency and customer satisfaction.

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eGov Travel Services have unified over 124 agencies to a common, secure, web-based, automated service. It eliminated over 250 disparate, non-web based and paper-driven systems; leveraged the government's purchasing power; increased online adoption; reduced reimbursement cycle time; and significantly reduced vendor costs. ETS has lowered reimbursement time to three days, increased online adoption to over 70%, and delivered an average annual savings of $21 million dollars.

Why does it matter? Why does it matter?

Streamlined travel processes minimize administrative burden, allowing workforce to focus on core responsibilities instead of navigating complex, inefficient travel logistics. Travel is often necessary to perform mission-critical tasks, such as providing oversight of agency work, conducting an inspection or investigation, or responding to emergencies. Travelers should be able to book arrangements in a way that efficiently leverages negotiated rates and contracts (e.g. GSA's City-Pair Program).

A centralized approach provides visibility into spending, ensuring alignment with Federal Travel Regulations (FTR) and audit requirements creating the transparency needed to sustain public trust by delivering and demonstrating responsible stewardship of taxpayer funds. This approach:

  • Reduces Technology Duplication and Cost
  • Increases Transaction Cost Efficiency
  • Improves Interoperability through Standardization
  • Lowers Agency Administrative Burden
  • Improves Employee Response in Mission Delivery
  • Enhances Security and Compliance
  • Drives Transparency through Standardized Data

Data and Business Standards Data and Business Standards

Standardization increases the likelihood of agency success in partnering with industry to procure and deploy commercial solutions, improves interoperability across agency operations functions, and avails decision-makers with the data needed to support strategic decision-making and oversight of agency travel.

Goals, Priority, & Policy Alignment Goal, Priority, & Policy Alignment

Recent Bulletins

Policy and Statute

Governance and Strategy

News News

Other References References and Resources to ETSNext

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