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M3 Framework Overview
Below is an overview of the activities that occur within each phase. The activities are broken into four work streams that are common to modernization and migration programs/projects: (1) Program Management; (2) Workforce, Organization and Stakeholders; (3) Technology; and, (4) Process and Service Delivery. Many of the activities/outcomes identified in these work streams are updated through progressive iterations across the phases. The overview emphasizes the need to address the non-technical aspects of the modernization or migration early in the process to ensure organizational and operational success.
*Agencies purchasing transaction processing services only will customize the M3 Playbook using the M3 Services Tailoring Guide to identify relevant activities and outputs within each phase of the M3 Framework.