[{ "Business-Standards": "HR", "Sub-section":"Talent Development", "Business Lifecycle": [{ "hcm-A3-1": [{"Identifier":"HCM.A3-1.010", "Activity":"Talent Development Strategy", "Description":"Setting the overarching goals and priorities at the organizational level. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-1.020", "Activity":"Talent Development Operational Planning and Management", "Description":"Implementing the TD strategy and tracking the progress towards goals. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-1.030", "Activity":"Talent Development Knowledge Management", "Description":"Capturing, developing, sharing, and effectively using organizational knowledge. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-1.040", "Activity":"Skills, Competencies Assessment and Management", "Description":"Assessing skills and competencies needed to support workforce and succession planning and individual development and identifying gaps. The service outcome(s) will include, but not limited to:\n"}], "hcm-A3-2": [{"Identifier":"HCM.A3-2.010", "Activity":"Coaching Program Design and Management", "Description":"Improving effectiveness within the organization by maintaining trained and certified coaches. The program will establish and implement coaching agreements, provide a results assessment, and recommend next steps for the employee. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-2.020", "Activity":"Leadership Development Program Design and Management", "Description":"Identifying objectives for developing leaders and developing interventions to support those leaders. Also includes the provisioning of those interventions, evaluating the extent of which those interventions supported the leader, monitoring effectiveness, and ensuring the involvement of cross-functional managers outside of the HC organization. Programs should be tailored to agency-specific needs. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-2.030", "Activity":"Individual Development Planning Design and Management", "Description":"Identifying objectives for employee learning development plans and developing learning interventions to support desired technical competencies and proficiency levels. Also includes the provisioning of those interventions, evaluating to the extent of which those interventions supported performance and career development, and monitoring effectiveness. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-2.040", "Activity":"Mentoring", "Description":"Matching mentors with mentees, establishing an application process and training for the mentors, evaluating and monitoring effectiveness of the program, and raising awareness and communicating benefits of the program. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-2.050", "Activity":"Course Design and Management", "Description":"Identifying objectives for curriculum and course design and developing learning interventions to support desired course objectives and goals. Also includes the provisioning of those interventions, evaluating the extent of which those interventions supported outcomes, monitoring effectiveness, and ensuring the involvement of cross-functional managers outside of the HC organization. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-2.060", "Activity":"Job Specific Qualification Program Design and Management", "Description":"Identifying objectives for job specific programs and developing learning interventions to support desired competencies and proficiency levels. Also includes the provisioning of those interventions, evaluation to the extent of which those interventions supported performance, monitoring effectiveness, and ensuring the involvement of cross-functional managers outside of the HC organization. The service outcome(s) will include, but not limited to:\n"}], "hcm-A3-3": [{"Identifier":"HCM.A3-3.010", "Activity":"Course Library Design and Management", "Description":"Providing and maintaining a detailed catalog of Talent Development interventions, resources, and tools. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-3.020", "Activity":"Course Registration and Delivery Design and Management", "Description":"Coordinating and maintaining the administrative and the logistical aspects of registration and delivery of courses and related talent development activities (e.g., registrations, tracking participation or attendance, cancellations, scheduling and setting up facilities). The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-3.030", "Activity":"Course Certification and Credit Management", "Description":"Providing and maintaining the administrative and the logistical aspects of course certification and credit management. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-3.040", "Activity":"Talent Development System Administration", "Description":"Providing and maintaining TD data (e.g., qualifications, skills, competencies, certification and licensing, training events, learning histories) regardless of federal agency. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A3-3.050", "Activity":"Talent Development Program Tracking and Reporting", "Description":"Providing and maintaining all aspects of talent development program tracking and reporting (e.g., user audit trails such as signature, date/time, or duration; training history; measures on all aspects of TD programs participation such as registration, participation, cancellations, completions, etc.). The service outcome(s) will include, but not limited to:\n"}] , "hcm-A5-1": [{"Identifier":"HCM.A5-1.010 ", "Activity":"Compensation Strategy Development", "Description":"Setting the overarching goals and priorities at the organizational level. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-1.020", "Activity":"Compensation Policy and Procedure Management ", "Description":"Designing, developing, implementing, and managing compensation policies, programs, and procedures to meet agency strategies. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-1.030", "Activity":"Agency Compensation Administration ", "Description":"Setting and calculating employee compensation properly in accordance with agency compensation strategy, policies, programs, and procedures. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-1.040", "Activity":"Compensation Research and Advisement ", "Description":"Researching and interpreting compensation laws and regulations in order to provide strategic advisory services to agency leadership and managers. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-1.050", "Activity":"Payroll Processing", "Description":"Define and maintain the processes, business rules, and calculations necessary to accurately and efficiently execute payroll for employees paid by the Federal Government. Outcomes include, but are not limited to:\n"}, {"Identifier":"HCM.A5-1.060", "Activity":"Payroll Data Capture, Transfer, and Reporting", "Description":"Capture, analyze, and report compensation data. Outcomes include, but are not limited to:\n"}, {"Identifier":"HCM.A5-1.070", "Activity":"Payroll System Administration", "Description":"Provide and maintain administrative and logistical activities related to payroll systems and records management. Outcomes include, but are not limited to:\n"}, {"Identifier":"HCM.A5-1.080", "Activity":"Payroll System Change Management", "Description":"Provide and maintain change management activities related to payroll systems. Outcomes include, but are not limited to:\n"}], "hcm-A5-2": [{"Identifier":"HCM-A5-2.010", "Activity":"Work Schedule and Leave Policy Development and Management", "Description":"Establishing, maintaining, and enforcing agency work schedule and leave policy. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-2.020", "Activity":"Develop Work Schedule and Leave Management Standard Operating Procedures", "Description":"Designing, maintaining, and updating prescribed methods to be followed routinely for the capture and administration of Time and Attendance and Leave Management. SOPs must be approved by designated agency officials. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-2.030", "Activity":"Work Schedule Development and Management", "Description":"Providing and maintaining employee's work schedule so that it corresponds with the employee's actual work requirements to accomplish the mission of the agency. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-2.040", "Activity":"Time Card Management", "Description":"Recording, validating, certifying, and amending/correcting Time & Attendance. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-2.050", "Activity":"T&A Transmittal", "Description":"Creating batch process for transmittal of Time & Attendance data to Payroll Provider. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-2.060", "Activity":"T&A Reporting", "Description":"Extracting reports on the captured Time & Attendance data. The service outcome(s) will include, but not limited to:\n"}], "hcm-A5-3": [{"Identifier":"HCM.A5-3.010", "Activity":"Benefits Policy and Procedure Management", "Description":"Interpreting and advising on Federal and Agency benefit policies and designing agency benefits strategy, policies, and procedures. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-3.020", "Activity":"Agency-level Benefits Administration ", "Description":"Managing eligibility and enrollment for benefits programs. The service outcome(s) will include, but not limited to:\n"}, {"Identifier":"HCM.A5-3.030", "Activity":"Benefits Counseling and Communication", "Description":"Implementing benefits communication strategy to educate and counsel employees. The service outcome(s) will include, but not limited to:\n"}], "hcm-A5-4": [{"Identifier":"HCM.A5-4.010 ", "Activity":"Work-life Strategy, Program, and Policy Development ", "Description":"Developing Agency Work-Life strategies, programs, and, policies. The service outcome(s) will include, but not limited to:\n