[{"Identifier":"HCM.210.010", "Activity":"Work-life Strategy, Program, and Policy Development", "Description":"Developing Agency Work-Life strategies, programs, and, policies. The service outcome(s) will include, but not limited to:<ul><li>agency work-life strategy, which may include, but not limited to:<ul><li>analysis and overview of the environment / climate impacting  agency work-life initiatives</li><li>work-life program objectives</li><li>documented plan for communicating strategic work-life priorities to stakeholders</li><li>documented plan for evaluating, enforcing, and reporting progress</li><li>against work-life strategic objectives</li></ul></li><li>agency Work-life Programs policies, as needed</li></ul>"}, {"Identifier":"HCM.210.020", "Activity":"Work-life Programs Administration", "Description":"Administering Work-life Programs. The service outcome(s) will include, but not limited to:<ul><li>Work-life Programs marketing materials and communication plan</li><li>employee guidance on participation and access to Work-life Programs</li><li>determination of enrollment eligibility as required</li><li>Work-life Programs processing and customer service</li><li>Standard Operating Procedures (SOPs), as needed</li><li>Implementation of plan for evaluating, enforcing, and reporting progress against work-life strategic objectives</li></ul>"}]